LifeLine is responsible for all “Day Time Services” at oneROOF Youth Services. This includes all essential supports and daily programming, such as meals, showers, lockers, food hampers, and the distribution of essential supplies.
Often referred to as DTS (Day Time Services), LifeLine provides a safe space for clients and community members to connect with each other, with partner organizations, and with oneROOF Youth Services staff. For some, it’s a short refuge from the cold, a food security support, or access of a computer, phone charger, or washing machine. For others, it’s the first step in our stream of connected services.
oneROOF’s day time services act as an access point to other internal programs, such as PAR (our overnight shelter), Family Reconnect & Host Homes (our shelter prevention services), Mental Health & Additions, Outreach, and more!
General Daily Schedule:
9:00am — 3:00pm [OPEN]
3:00pm — 5:00pm [CLOSED]
6:00pm — 7:30pm [DINNER — SERVED DAILY]
8:30pm [DAY SERVICES CLOSE]
Weekly Supports:
Nurse Onsite: Wednesday Afternoons
Community Health Caring Kitchener-Waterloo (CHCKW) partners with oneROOF Youth Services weekly to provide primary healthcare, illness and disease prevention and health education services.
Food Hampers: Thursday Afternoons
Thanks to our donors and The Food Bank of Waterloo Region, we provide weekly food hampers.
Life Line Cell Phone Number:
519-741-6415
Overnight Shelter:
Providing A Roof (PAR) is oneROOF’s a co-ed, emergency shelter for youths aged 16-25 years. Beds are assigned as available on a first-come, first-served basis. Shelter hours are 9:30pm - 8:15am.
Harm Reduction:
oneROOF Youth Services is a harm reduction based organization, offering age-appropriate supplies to clients along with education, guidance, and support to promote safety whenever possible.
Programming Calendar:
Happening At…
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Essential Care Access: meals, laundry, showers, storage lockers, hygiene products, clothing donations, phone access, COVID-19 screening, etc
Counsel: One-on-one support with staff for the purpose of support planning--including: housing support, employment and educational support, family reconnect support, social support, problem solving, goal setting and community service referrals.
Computer Lab: educational, employment and housing search purposes.
Emergency Food Hamper: Kitchen and hamper pick-up location.
Healthcare Services: Registered Nurse Practitioner from Kitchener Downtown Community Health Centre--date/time to be determined.
Administrative space and youth meeting rooms.
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Administrative space, meeting rooms, and department offices.
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Providing A Roof (PAR) Shelter: co-ed, emergency shelter; open 9:30pm - 8:15am.
Change4Change Clothing Donation & Thrift Store