DAYTIME SERVICES
Daytime Services is responsible for all essential supports and daily programming, such as meals, showers, lockers, food hampers, and the distribution of essential supplies.
Often referred to as DTS, Daytime Services provides a safe space for clients and community members to connect with each other, with partner organizations, and with oneROOF Youth Services staff. For some, it’s a short refuge from the cold, a food security support, or access of a computer, phone charger, or washing machine. For others, it’s the first step in our stream of connected services.
oneROOF’s Daytime Services act as an access point to other internal programs, such as PAR (our overnight shelter), Family Reconnect & Host Homes (our shelter prevention services), Outreach, and more!
General Daily Schedule:
9:00am — 8:30pm
6:00pm — 7:30pm [DINNER]
Harm Reduction:
oneROOF Youth Services is a harm reduction based organization, offering age-appropriate supplies to clients along with education, guidance, and support to promote safety whenever possible.
Daytime Services Phone Number:
519-741-6415
Overnight Shelter:
Providing A Roof (PAR) is oneROOF’s co-ed, emergency shelter for youths aged 16-25 years. Beds are assigned as available on a first-come, first-served basis. Shelter hours are 9:30pm - 8:15am.
Weekly Programming with External Partners
Monday
PATHS — 9:30am - 11:30am
Lucas supports clients who are high acuity or chronically homeless. He them up for the PATHS list (chronic homeless list that supports matching tables), can help apply for supportive housing, and other housing options.
Sanguen Van — 1:00pm - 1:45pm
The Sanguen Health Van is onsite to connect youth with harm reduction supplies, naloxone kits, hygiene items, nursing, peer and social supports.
Traverse Brain Injury — 1:30pm - 2:45pm
Provides support with goal setting, creating routines and more for clients who have acquired brain injuries and need support.
Tuesday
Ontario Works (OW) — 9:30am - 11:00am
Melissa from OW supports with income reporting, getting OW, bus passes, referrals, community housing applications, ODSP applications, and general questions as needed.
Harm Reduction Programming ESHRII — 9:30am - 10:30am
Provide harm reduction supplies, materials, brochures, snacks, and juice.
Wednesday
Supportive Housing Health Initiative (SHHI) — 1:30pm - 3:30pm
An open drop-in time for clients to ask for advice, peer support, venting support, health and social services, etc.
Community Healthcaring KW (CHCKW) — 1:30pm - 3:30pm
The nurse team comes on site and is able to work with clients who do not have a primary physician; they can provide support with medications, forms, referrals, blood work, birth control, etc. They also play games and do activities with clients
Thursday
Food Hampers — 1:00pm
Thanks to our donors and The Food Bank of Waterloo Region, we provide weekly food hampers.
SSHI Addictions Counsellor — 9:00am - 12:00pm
Provides and makes referrals for treatment, does addiction support and counselling, and provides any general information for services to staff or clients.
Sexual Assault Awareness Centre (SASC) — 2:30pm - 4:00pm
Kyle provides counselling services to clients regarding sexual violence.
Friday
First Connect — 9:00am - 12:00pm
First Connect is the referral agency for adults 18+ who need to access shelter. The outreach worker comes on site to check in with new clients accessing shelter and is able to provide referrals, resources, diversions and more.
Bi-Weekly and Monthly Programming
Bi-Weekly
Ontario Disability Support Program (ODSP) — Tuesday bi-weekly, 1:00pm - 3:00pm
ODSP workers can provide general information to clients regarding ODSP, provides advice, informs them about what the program is/does, and provides support with reaching out for applications.
ID Clinic from CHCKW — Friday bi-weekly, 10:00am - 12:00pm
Providing ID services to clients in shelter and housing.
Monthly
Maple Leaf Smile Dentistry — First Monday of every month, 10:00am - 5:00pm
Mobile dentistry clinic that provides dentistry support to clients on ODSP and CDCP.
Women’s Crisis Services — First Monday of every month
Workshops on topics such as healthy relationships, sexual/domestic violence, and self-esteem topics.
Sexual Assault Support Centre (SASC) — Second Monday of every month, 3:30pm to 4:30pm
Group counselling for those who have experienced sexual assault.
THIVE — Third Tuesday of every month, 2:30pm - 3:30pm
Provides sexual health education including providing supplies, information, brochures, boundary explanations, LGBTQ2S+ safe space, and more.